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Free Boilers - FAQ’s

Free boiler replacement - FAQ’s & background

Free Boiler FAQ

Why are free boilers available?
Free gas boiler replacement funding is available via the Energy Companies Obligation (ECO). ECO is a UK Government backed grant scheme which has been designed to help reduce domestic heating / gas bills by providing non-repayable funding for the installation of free boilers in homes across the UK.

The ECO boiler scheme is also designed to help improve our carbon footprint by reducing the  amount of Carbon Dioxide being released into the environment by older, inefficient gas boiler heating systems.

All boilers installed via the free boiler scheme are A -rated gas condensing boilers. This type of boiler functions at a higher efficiency level and uses less energy to heat your hot water and central heating system. Installing an energy-efficient boiler helps reduce gas bills and also the environment by lowering levels of harmful CO2 emissions.

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Replacing your boiler for free

A rise in energy costs has seen many homes struggle to pay high gas / heating bills. Pensioners, those on benefits & families with young children can find it particularly difficult to cope with the rising cost of gas & electricity.

The Government have now demanded that the energy companies help reduce the cost of heating homes across the UK by providing financial assistance to pay for free boiler upgrades. Free home insulation products are also available via the ECO scheme.

Free boiler eligibility

Free boilers are available in England, Scotland & Wales. As long as you own your own home or you are a tenant living in privately rented accommodation (and you have your landlord’s permission) you might be eligible for a 100% free boiler grant to replace your old conventional boiler.

The free boiler scheme is means tested and you also must be in receipt of one of the following benefits:

  • Pension Credit
  • Child Tax Credit (with an income of £15,860 or less)
  • Working Tax Credit (with an income of £15,860 or less)
  • Income Support
  • Income-based Job Seeker’s Allowance
  • Income-Related Employment Support Allowance

If you receive Income Support, Income-based Job Seeker’s Allowance or Income-Related Employment Support Allowance one extra condition must also apply from the following.

  • You have a child under 16
  • You have a child under 20 in full-time education (not university)
  • You get Child Tax Credit including a disability element
  • You get a Disabled Child Premium
  • You get a Disability Premium
  • You have a Pensioner Premium
  • You have a Work Related Activity or Support Component (With Income-Related Employment Support Allowance)

If you are in receipt of Working Tax Credit one of the following must also apply:

  • You are 60 years of age or over
  • You have a child under 16
  • You have a child under 20 in full-time education (not university)
  • You have a Severe Disability Element
  • You have a Disabled Worker Element

Are boiler grants 100% free?

Yes, If you qualify for a boiler grant there is no cost or payment required  for the supply and installation of a new boiler.

What type of boiler will I get?

At the moment free boiler grants are only available if your property is currently heated via mains gas. Your new boiler will be an A-rated condensing gas boiler from one of the major boiler manufacturers. All boilers come with the usual manufacturer’s warranty etc and include free installation.

What is the process for applying for a free boiler replacement?

Submit your details and you will be contacted within a day or two. A qualified Domestic Energy Assessor will visit you to carry out a quick survey and book a date for your new boiler to be installed.

How long will it take?
Your new boiler is normally installed within 3 - 4 weeks.

Who will install my new boiler?

All boilers installed under the free boiler scheme are vetted by the Government and are registered and Accredited Gas Safe Boiler / Heating Installers.

Will I still qualify for other energy grants?

Yes you can still receive grant funding for other products such as loft insulation and wall insulation. Installing an energy efficient boiler with heating controls and effective home insulation are widely regarded as the best methods of preventing heat loss in your home.

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